FAQ

We are dedicated to maintaining the privacy of your medical information. In conducting our business, we will create records regarding you and the treatment and services we provide to you.

What should I expect on a first appointment?

Treatment begins when you first arrive at MedCare. First you will meet with a healthcare professional who will be guiding you through your treatment. The healthcare professional will discuss medical history and configure goals that are attainable and suitable for your lifestyle. Then, you will undergo an assessment, which scales pain level, flexibility, balance and coordination, and strength. Then the health care professional will be able to discuss your treatment plan and goals.

What should I expect on a first appointment?

Treatment begins when you first arrive at MedCare. First you will meet with a healthcare professional who will be guiding you through your treatment. The healthcare professional will discuss medical history and configure goals that are attainable and suitable for your lifestyle. Then, you will undergo an assessment, which scales pain level, flexibility, balance and coordination, and strength. Then the health care professional will be able to discuss your treatment plan and goals.

When should I arrive?

Please arrive 15 minutes prior to first appointment in order to fill out registration paperwork.

What should I bring to my first appointment? And what should I wear?

Please bring your photo ID and also your insurance card. You should wear loose clothing/ workout clothes.

Will my insurance cover these treatments?

MedCare is contracted with many major insurance agencies. We will always verify coverage prior to treatment. If you are unsure of your healthcare benefits, do not hesitate to call us to double check your health care benefits.

What are my healthcare privacy rights?

We understand that information about you and your health care is personal. Please view the HIPAA notice of privacy practices to better understand all of your rights.

What will be the duration and frequency of treatment?

Duration and frequency of treatment are unique to each individual’s injury or condition. Our professionals are dedicated to returning patients to optimal health. Our customized programs and individual attention allows patients to recover quickly and enjoy a positive rehabilitation experience.

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